Acclaim is different, and so are you. Let us tell the world why.
Every organization has a compelling story to tell. It’s what draws people to your brand and makes it different. It’s why customers care and employees thrive.
A Professional Approach to Marketing and Public Relations
In a time when entry-level freelancers and offshore workers try to change the marketing model, Acclaim maintains some of the most talented and experienced professionals in the Cleveland marketing industry, while maintaining a fully integrated approach at highly competitive rates.
Monthly retainers include access to a highly experienced account manager and a full suite of marketing services without surprise up-charges. Fees are affordable, transparent and mutually agreed upon before work begins. When choosing a marketing agency, take time to understand the true ROI.
What We Do
With each new client, Acclaim begins with a four-step process to maximize sales and other organizational objectives
1) Creating Audience Personas
Simply identifying target audiences isn’t enough. Marketers needs to get inside their heads and pinpoint triggers that lead people to buy. Acclaim walks clients through a process that details customer habits and why they buy.
2) Mapping the Customer Journey
Acclaim maps the process from when a stranger becomes a lead, a lead becomes a prospect and a prospect becomes a customer. Knowing each step of the sales cycle allows you to optimize marketing focus.
3) Message Development
Every organization has a story to tell. Acclaim walks clients through a facilitated process that gets to the heart of your story to create a unique value proposition that builds brands and differentiates you from the competition.
4) Building a Marketing Plan
Marketing is useless without a detailed plan that measures results. Once we identify customers and have mapped their buying journey, Acclaim takes a client’s value proposition to customize a 12- to 18-month marketing plan that supports sales and other strategic objectives.
Ongoing Campaigns
This four-step startup process often takes less than 30 days. It sets the foundation for campaigns that include:
Content marketing, website development, video production, search-engine optimization (SEO), email marketing, social media, marketing automation, online and digital advertising, traditional advertising, video production, media relations and client communications.
We then track user engagement through analytics, search engine rankings, open rates, click-through rates and ultimately, sales conversions.
No two approaches are alike, and marketing goals vary among clients. Our work often extends to strategic planning, sales strategies, community outreach, organizational structures and business consulting.
And in the spirit of true public relations, Acclaim helps organizations better engage with Cleveland’s community through introductions, networking and partnerships that reach entirely new audiences.
Leadership
Joe Mosbrook
With more than 20 years of marketing, media and public relations experience in Cleveland, Managing Partner Joe Mosbrook has guided a wide range of Fortune-500 companies and large non-profits through a myriad of brand and reputational issues, ranging from national communications strategies to targeted marketing plans. He has served as media spokesperson for Three Mile Island, FirstEnergy Corp., Lincoln Electric, Moen Incorporated, Sherwin Williams, Cleveland State University, Congresswoman Shontel Brown and Cleveland Mayor Frank Jackson.
Jessica Studeny
Jessica Studeny brings more than 15 years of diverse marketing communications experience to Acclaim’s clients. With expertise in the higher education, healthcare, and business-to-consumer industries, Jessica oversees digital marketing initiatives for the agency and manages key accounts.
As a member of award-winning teams, Jessica produces quality, thoughtful work and has a track record of successful product launches and multi-channel marketing campaigns for clients including Bristol-Myers Squibb, Iams Pet Food, Bayer, and Zack Bruell Restaurant Group. She specializes in advertising, media relations, project management, and strategic planning.
David Roll
David Roll serves as director of design at Acclaim Communications and is associate professor of graphic design and user experience at Kent State University. Prior to that, David was creative director at Cleveland State University, where he led a design team of six people to implement all the creative elements of the university’s $500 million transformation initiative. David led the team that redeveloped the CSU website.
David earned a Master of Arts degree at Kent State in visual communication design, with a focus on 2D design, branding and interactive design. He began his career at Epstein Design Partners in Cleveland, where he led interactive design, branding, mobile and traditional media projects for a wide range of clients from University
Circle Inc., and the Cleveland Clinic to local restaurants and non-profits.
David also worked with the Discovery Channel designing advertising, digital, broadcast graphics and interactive environments.
David’s work has been recognized by AGA, SEGD, Print Magazine, Graphic Design USA magazine, the W3 Awards, Interactive Media Awards, CASE Awards and the AAF Addy awards. David has also served as a district judge for the AAF Addy awards and peer juror for the MODE annual motion design conference.
Jake Fagan
Graduating from Berklee College of Music with a degree in Audio Design, Jake has built a versatile career in multimedia production, blending creativity with technical expertise. With over 6 years of professional experience in video production, he has collaborated with billion-dollar corporations to craft cinematic showcases, while also producing smaller-scale projects such as branded vlogs, interviews, and creative YouTube content. His work demonstrates a keen eye for storytelling, composition, and sound design with skills rooted in both artistic vision and technical mastery.
As the Multimedia Director for a leading marketing agency, Jake oversees the full production pipeline, from concept development and filming to post-production and digital optimization. He is fluent in industry-standard tools including Adobe Premiere Pro, Final Cut Pro, After Effects, Photoshop, and Logic Pro X. He integrates SEO-driven strategies and audience analytics to ensure every project performs effectively across platforms. Combining his background in music production, visual design, and marketing, Jake creates media that not only looks and sounds exceptional but also achieves measurable results.
Rebecca Suhy
Rebecca (Becca) Suhy is an accomplished public relations strategist with more than 25 years of experience shaping brand narratives, crafting content and driving impactful media, influencer and communications campaigns. Based in Cleveland, Ohio, she specializes in developing and executing PR strategies for leading brands.
With expertise in media relations, messaging development and influencer engagement, Becca has a proven track record of securing top-tier media placements and fostering brand credibility. Her work spans press releases, social media content, strategic messaging and thought leadership positioning—all designed to deliver measurable results.
Beyond her corporate work, Becca is the co-founder of the Allison Rose Foundation, a nonprofit dedicated to raising awareness and educating communities about anaphylaxis in memory of her daughter, Allison. She is passionate about storytelling that not only builds brands but also drives meaningful change.
A results-driven communicator with a sharp eye for strategy and execution, Becca continues to create engaging and effective narratives that resonate across industries.
Jim Nichols
Jim Nichols is a seasoned writer and communications strategist with more than four decades of experience spanning executive communications, journalism, and corporate storytelling. As an accomplished copywriter and editor at Acclaim Communications, Jim brings exceptional skill to rewriting website copy and crafting compelling blog content for multi-million-dollar companies. His writing combines clarity, creativity, and strategic intent that helps brands communicate with authenticity and impact in an increasingly competitive digital landscape.
Before joining Acclaim, Jim served as Executive Writer and Director of CEO Communications at USAA, a Fortune 100 insurance and financial services leader. There, he supported two chief executives, advising on communication strategy, ghostwriting speeches, internal and external memoranda, and major public addresses. Jim played a key role in developing messaging for USAA’s 100th anniversary celebration and the launch of Face the Fight, a national campaign to combat veteran suicide. His leadership extended to board communications, where he produced CEO presentations and a daily executive briefing that became an indispensable information resource throughout the Covid-19 pandemic.
Shannon Blaz
Shannon Blaz is a visual and UX designer who creates websites that are both beautiful and user-friendly. She combines a love for minimalism with a strong eye for typography, color, and layout to craft experiences that connect brands with their audiences. Her work focuses on designing interfaces that are not only visually engaging but also intuitive and purposeful.
With experience across a wide range of industries—including agencies, startups, Fortune 500 companies, and the NFL—Shannon brings both strategic thinking and creative execution to every project. She thrives at the intersection of design and user experience, ensuring that every website she works on delivers meaningful interactions while reflecting the brand’s unique identity.
Michael Beros
Michael Beros is the Assistant Multimedia Director at Acclaim Communications in Cleveland, Ohio, where he combines his background in sports media with his expertise in video production and digital marketing. A graduate of Butler University with a degree in Sports Media and a minor in Journalism, Michael brings both creative storytelling and strategic insight to every project he works on.
With a strong command of Adobe Premiere Pro and a deep understanding of social media management, Michael specializes in producing dynamic, engaging content that helps brands connect with their audiences. His lifelong passion for sports and visual storytelling drives his approach to multimedia work by blending energy, precision, and creativity to deliver impactful results across digital platforms.
Activate Your Brand
Establishing a strong brand message is critical, but the delivery methods say as much about your organization as the words. Acclaim communicates in ways that cut through the competitive clutter, draw defined audiences and compel them to act. Done well, prospects begin to see your company as an industry thought leader with value that no other organization offer. This is the foundation of sound marketing.